Fairly friendly staff, free concierge service, wake up service, and a complimentary breakfast available. Spotless and functional room with exceptionally comfortable bed and smoke detectors for safety measures.

Stunning setting in the very quite area, adjacent to sites to see in the Florence area, coffee shops, and all the shops.

Overall marvellous and gorgeous breakfast with ordering meal, addditional dishes and desserts and excellent service. Kind, nice staff towards all guests.

We really enjoyed the place and its amazing breakfast.

When we checked in, superior double room was ready. A personal safe, air conditioner, and a mini bar were provided for a wonderful stay on vacation.

Everything is wonderful here, had an awesome stay during our 6 nights stay. The units are gorgeous, fantastic with a king bed. They offer a laptop safe, a mini-bar, and a sofa bed. The location is marvellous and not far from a tram station, and coffee shops.

Amazing and lovely breakfast for all tastes with ordering meal and hi quality and desserts. Central location, at a medium distance from a 15th-century Dominican church.

The breakfast is great, the room is spotless with a king bed. Offers marvellous and amazing location in a very quiet area. Thank you, we will definitely go again next time, thoroughly enjoyed this hotel.

Stylish hotel, I greatly enjoyed its stunning location.

The room was functional and top-notch with a work desk, a coffee/tea maker, and a multi-channel TV👌

The hotel met every demand, I will be back. The property was perfect with excellent and amiable staff with their service, I liked the stay.

Huge and new-fashioned rooms with incredibly high ceiling. Marvellous and stunning location not too far from an indoor market hall. Found in the really quiet area. A bus station near the venue.

The location was great, for example, Ponte Amerigo Vespucci was not too far from the hotel. Plus it was in a very quite area.

Everything was simply perfect. The room was new-fashioned and spotless with the water goes everywhere, an Iron plus tea making facilities as expected. The staff were well experienced, provided very good services. The vibe here was quiet! Location: the hotel was just off the opera house. Fast food restaurant Arnold's was 200 metres away from the place.

The staff - some of them were soulless.

We absolutely loved staying at this luxurious 4-star hotel! The location was ideal, just a short walk away from all the main attractions in the city. The staff provided top-notch service, from the moment we arrived to the moment we checked out. The room was spacious, beautifully decorated, and had all the amenities we needed for a comfortable stay. The housekeeping staff ensured that our room was spotless and well-maintained throughout our stay. The hotel even provided enhanced services such as room service, dry cleaning, and laundry, making our stay even more convenient.

We would highly recommend this hotel to families looking for a luxurious and comfortable stay.

Had really amazing experience, overall luxurious and exquisite place.

The rooms were top-notch with incredibly high ceiling, the staff were very attentive and experienced.

the hotel is fabulous, has great views and amazing location close enough to the city's main attractions, the main sites, and the duomo. the rooms are exceptional and immaculate, have hypoallergenic pillows.